FREQUENTLY ASKED QUESTIONS

01.) How long does it take to receive a order?

After your payment has been accepted, your purchase will be delivered INSTANTLY! Track outs for exclusives and premium leases will be sent to your email within 48 hours after your purchase.

02.) How do I purchase a beat?

Browse the beat store and click the name of the beat you want. Select the license option and click the buy button. Make a payment and you will be able to download the beat instantly.

03.) If I purchase a license, will the tags be removed from the beat?

Yes, all vocal tags will be removed from the instrumental.

04.) What is the difference between a lease, premium and exclusive rights?

A lease grants you limited rights to a beat and allows you to use it on up to 2500 copies (premium leasing rights: 5000 copies). The purchase of exclusive rights grants you unlimited rights on any medium. A lease can be sold to more than one person at the same time until exclusive rights have been sold to the beat.

05.) What happens if someone purchases exclusive rights to a beat I´ve leased?

Nothing. As long as you stay within the leasing terms you are allowed to use it.

06.) Do I need a PayPal Account to make a purchase?

No. All you need is a credit card or debit card and an e-mail address to pay. Simply click “Don’t have a PayPal account?” during the checkout process.

07.) Can I resell the beat after purchasing exclusive rights?

No! You are not allowed to resell the beat or transfer your rights of ownership to another person.

08.) What am I allowed to do with free downloads?

All beats that are up on our page as free downloads are only free for non commercial use on demo tracks. The purpose is to offer people a prelistening.

09.) I have bought a beat but have not received it yet?

First, make sure your payment is not still pending. If you sent an e-check or your payment has not been accepted, your purchase will be sent after the transaction is complete. Sometimes your purchase email may occasionally end up in your spam/junk folder, so please check your spam folder before contacting us.

10.) How can I get a custom beat?

Just send us an email via the contact page. Custom beats start at $349.90 and always come with exclusive rights.

11.) Do you offer discounts if I purchase in bulk?

Yes, we are offering bundle deals for 2 leases ($39.90), 3 leases ($49.90) and 5 leases ($69.90). Simply add the beats to your Cart and the discount will immediately display.

12.) What is your return policy?

Since we are offering digital products, there is no returns on purchases.

13.) I still have questions.

Please read our Terms & Conditions or contact: info@phatcrispy.com